> ## Documentation Index
> Fetch the complete documentation index at: https://docs.utopikai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Zendesk Connector

> Access knowledge from Zendesk Articles

## How it works

The Zendesk Connector syncs all of the published Articles in your company's subdomain.

Some current limitations (a contributor is currently working on extending these):

* It does not pick up Zendesk Tickets
* It does not include comments.
* It pulls all of the articles, does not allow selection by Category etc.

## Setting up

### Authorization

1. The Zendesk Connector requires 3 things to connect:
   * Subdomain of the tenant (ex. your-company.zendesk.com)
   * Email address of the user to impersonate (owner of the API Token)
   * API Token
2. See below for instructions on getting the API token

<img src="https://mintcdn.com/utopikai/5TAKgT3IAyEwTGK_/images/connectors/zendesk/ZendeskAPI.gif?s=a801704cb5837aaa40bf199ec6d9c12e" alt="ZendeskAPI" width="1064" height="800" data-path="images/connectors/zendesk/ZendeskAPI.gif" />

### Indexing

1. Navigate to the **Admin Dashboard** and select `Add Connector` followed by the Zendesk tile.
2. Provide the information from the section above
3. Click connect to start pulling Articles from Zendesk. These are sync-ed every 10 minutes.